Jobs
+60d ago
Customer Service Manager
Page Personnel
Similar jobs pay $61k ~ $70k
Permanent
Full time
Standard business hours
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Full job description
- Permanent Fulltime Opportunity
- Attractive Salary
About Our Client
Our Client is a leading company that monitors security and alarms for residential properties and businesses.
Job Description
24 hour - contact centre
- Nights /days
- 12pm-8pm
- 2pm-10pm
Duties:
- Assist in managing a team of Customer Service Representatives
- Roster Management
- Training new employees
- Performance managing
- Complaints handling
- Customer service point of escalation
- Assisting with wages
- Daily Reporting
- Data Entry
The Successful Applicant
- Experience as a Customer Service Manager - Call Centre Environment
- Experience managing a 24 hour call Centre (desirable)
- Experience in Customer Service
- Willing to undergo a Background check
- Willing to obtain 1E security Licence
What's on Offer
- 70-80K + Super Salary Bracket
- Kings Park Location
- 24 hours - contact centre - Afternoon Shifts Available
- Office Based
Pay comparison
Market average based on all Customer Services Manager
jobs in Melbourne VIC
Estimated range
$61k - $70k
Market average
$86k
$86k
Market average
$60k
$152k
Actual pay is not disclosed by the employer
Job details
Date posted
7 Jun 2022
Category
Customer Service & Call Centre
Occupation
Supervisors & Team Leaders
Estimated
$61k ~ $70k
Contract type
Permanent
Work type
Full time
Job mode
Standard business hours
Work Authorisation
Australian citizen / Permanent resident